Frequently Asked Questions
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We happily work with solo practitioners as well as small, mid-sized, and even large group practices.
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Each account will be assigned their own dedicated billing specialist.
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We are collaborative, communicative, and solutions-oriented. We strike a nice balance between holding a sense of assurance that it will all work out alongside appropriate urgency and advocacy with insurance company glitches and bumps.
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It’s true, modern Electronic Health Record (EHR) systems make it easier than ever to do billing yourself. Some find they just need support to get up and running. Some find that they dislike the billing / administrative work and would rather spend that time with another client. Some group practice owners find that it becomes more difficult to keep accounts accurate and up to date as the practice scales. We like it, we think we are good at it, and we are here if and when you want to outsource.
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We offer flexible pricing based on your individual needs and services needed. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Right now, we are most familiar with Simple Practice and TherapyNotes.
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We have experience billing work for LCPCs, LMFTs, LCSWs, Psychologists, student interns / practicum students, and associate-level licenses under supervision in an outpatient behavioral health setting.
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We are deeply familiar with the contracting, credentialing, and billing processes associated with Blue Cross Blue Shield of Illinois and United Behavioral Healthcare (sometimes Optum, sometimes UnitedHealthcare). We have experience with countless other insurance companies and Employee Assistance Programs (EAPs) and love the challenge of learning new ones!
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We are deeply familiar with the mental health billing landscape in Chicago, Illinois. That said, we have worked with providers in other states and, again, love the challenge of taking on something new!
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We follow all HIPAA guidelines as outlined in our Business Associate Agreement.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

